Stitches And Stuff
Cross-Stitch Patterns, Fabric and Floss by Mail
Phone: 416 757-7469
Suite 9, 64 Harris Park Drive
Scarborough, ON
M1L 3A7
Use the shopping cart to prepare your order. Click on the Buy Now button beside the item you wish to purchase. You can also use regular e-mail and send a phone number where we can contact you for credit card info.
Customer Satisfaction: If you are not happy with your order for any reason, please contact us so we can resolve the situation to your satisfaction.
We accept payments by Visa, Mastercard, PayPal, cheque (Canadian orders only) or money order (in Canadian funds).
Shipping costs are NOT automatically added. Please confirm total cost with us first if paying with PayPal, cheque or money order.
Please read the important information below before placing your order.
Personal Attention
In order to provide personal attention, please provide a valid e-mail address and/or phone number where we can quickly contact you in case of questions concerning your order.
Convenient Ordering
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24 hours a day, 7 days a week on-line with our secure shopping cart. |
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E-mail your order to [email protected] |
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Pay by Visa, Mastercard, cheque (Canadian orders only), money order (in Canadian funds) or PayPal (see below) |
PayPal Payments
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S end your order by e-mail, fax, mail or shopping cart. We will confirm availability of items and the cost of your order including shipping. |
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Return to this page to make the payment. |
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Click on the PayPal payment button to send money immediately. All payments should be in Canadian Dollars. |
Secure Credit Card ordering:
Read the following BEFORE clicking on the Submit credit card info button
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On the first screen choose an option from the drop down list beside Select the Canadian province. Choosing No state or Province is fine. |
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Click on the Go to Payments button. |
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Enter your address and click on Continue. |
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Enter your credit card information. When complete, click on the Order Now button. The information will be sent to a secure site to be collected. Click the Submit credit card info below to start...
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Shipping
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We ship worldwide, but overseas shipping costs can be expensive. For orders outside North America, we confirm shipping costs before sending. |
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Shipping and handling charges as close to actual as possible. |
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In North America, orders over $75 Cdn are shipped free. |
Returns
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Contact us if you are not satisfied with your order in any way. |
Privacy
The information you provide is for our use
only if there are questions concerning your order.
We will never sell or give your name to anyone without your permission.
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Orders without a valid e-mail address or telephone number will not be processed. |
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All orders are confirmed by e-mail or telephone. E-mails do go astray - if you have not heard from us within 3 days of sending your order, please contact us again. |
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Orders are processed and shipped within three business days if all items are in stock. |
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Orders are billed in Canadian funds. Conversions to other currencies are approximate only. |
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We cannot be held responsible for items lost or damaged in shipping unless the package is duly insured or registered. Special charges may apply. |
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Bulky or heavy items can dramatically increase shipping costs. |
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Shipping charges are a guideline only. We aim to bill actual costs. Sample postage/shipping costs (Airmail) 1 chart - up to 1-3/4 oz (50 gm) To anywhere in Canada $ 1.00 To anywhere in US $ 2.00 To outside North America $ 3.40 |
Several charts - over 1-3/4 oz but less than .5 lb (50-250 gms)
To anywhere in Canada $ 2.00
To anywhere in US $ 3.00
To outside North America $ 5.80
Small Packet Rates for items weighing up to 1/2 lb but thicker than 3/4 inches
To anywhere in Canada varies with distance - usually $6 or more
To anywhere in U.S. $ 5.60
To outside North America $ 6.95
A 7% Goods and Services Tax on postage is also payable in certain cases.
We have no control on whether additional customs duty will be added when shipping products outside of Canada.
Over $75.00 No charge for regular air mail shipments.
Outside of North America Add
Orders
up to
$9.99:
$3.00
$10 -
$24.99:
$6.00
$25 and
over:
$8.00
NOTE: The dollar value of the order is the Canadian dollar value.